Q: How many people will your condos accomodate?
A: This is a question only you can answer! We ask that no more than 2 people reserve a 1-bedroom unit. Our 2-bedroom condos can accomodate up to 5 people, but be aware that the master bedroom has a queen bed, and the second bedroom has 2 twin beds. However, two of our 2-bedroom units have a bunk bed and a twin bed in the second bedroom, so that room will sleep three people instead of two. One of the other two-bedroom units has a pull-out couch in the living room. These latter units are not always available, so if you have more than 2 people sharing a queen bed and two people each sleeping in a twin bed, contact us to see if they are available.
Q: Are your condos within walking distance of the U.N.C. campus?
A: Yes, they are about a 15 minute walk to Franklin Street and North Campus. There is also a bus stop right outside, where you can catch a FREE bus to the UNC campus, UNC medical facilities, University Mall, or any other location in Chapel Hill. Inexpensive inter-city busses are also available if you wish to visit nearby Durham or Raleigh.
Q: What appliances are included?
A: All apartments have full size appliances: stove, coffee maker, refrigerator, washer, dryer, microwave, and dishwasher.
Q: What other items are supplied?
A: Each condo is supplied with an iron, ironing board, cooking utensils, plates, glasses, silverware, and hairdryer. We also supply bed linens, towels, and washcloths. Please don't hesitate to call us if anything is missing. Our daily rates also include soap, laundry detergent, paper towels, and toilet tissue. Each condo receives Dish Network satellite TV service with numerous channels.
Q: What is your pet policy?
A: We allow pets for well-behaved, quiet, and flea-free pets. We approve pets on an individual basis.
Q: What are your checkin/checkout times?
A: Checkin on or after 3 PM, checkout by 11 AM. We can sometimes accomodate earlier or later times, but you must request in advance.
Q: What if I arrive late at night?
A: No problem! You will be sent simple instructions on how to get your keys upon arrival, no matter when you arrive.
Q. Can you accomodate babies?
A: We can usually supply a full size crib for a one-time setup charge of $45, or you can bring your own port-a-crib.
Q: What about parking?
A: Free off-street parking is available. Unlike Chapel Hill motels and hotels, Chapel Hill InnTown is located in a residential area, not on a busy highway.
Q: Is smoking allowed?
A: All units are non-smoking, but you are welcome to smoke outside on the ground floor.
Q: Are your units handicapped accessible?
A: Probably not. All apartments have bedrooms and shower/tub on the 2nd floor.
Q: Can guests make and receive phone calls?
A: Cell phone coverage depends on your carrier. You can always connect your phone to our wifi to make calls.
Q: What school districts are your condos located in?
A: This changes from time to time. If you need this information, contact us.
Q: Do I pay for utilities?
A: Our daily rates include all utilities.
Q: Do you have a swimming pool or conference facilities?
A: No, but several nearby community pools are available for a small charge.
Q: Are restaurants and grocery stores nearby?
A: There are three restaurants within a one minute walk of our Chapel Hill lodging, one of which serves breakfast. Numerous other restaurants are on Franklin Street, about a 15 minute walk away. There is a convenience store very close by, but regular grocery stores are about a 5 minute drive away, or an easy bus ride.
Q: What activities are available in Chapel Hill and surrounding areas?
A: Our visitor bureau can provide information about everything happening in the area. Click here to access their site. We also recommend the following walking tour in order to view the unique building murals and art in Chapel Hill. http://www.chapelhillrecorder.com/murals/#top
Q: Who generally stays at Chapel Hill InnTown?
A: Our guests typically fall into one of these categories, but there are certainly others!
Visiting scholars and researchers wanting to be within walking distance of UNC
People relocating to the area looking for permanent housing
People attending weddings, concerts, funerals, or other special events
Parents visiting their children who are students at UNC
Local residents leaving their home for a few days during renovations
Travelling nurses or others doing temporary contract work in Chapel Hill
Those wishing more spacious accomodations than a simple motel room
Those wishing to have a full kitchen and/or washer/dryer in the apartment.
Families of patients undergoing treatment at UNC Hospitals or Duke.
Q: Do you require an extra security deposit?
A: Usually no, but an extra deposit might be required on a case by case basis, especially for reservations greater than 1 month or if pets are involved.
Q: How can we reserve a unit?
A: You can make an online Reservation Request. You will be asked to supply a credit card guarantee, but you can also choose to pay with cash or check.
Q: What is your cancellation policy?
A: Click here to review all of our policies.
